About The Team
Hope, Peace, and Renewal
Higgins Counseling Services offers therapeutic counseling to families and to individuals from all age groups.

CLAUDIA HIGGINS, CEO/Clinical Director
- LCSW-QS, (Florida SW16962 , Alabama 6510C & South Carolina TLS1511 CP)
- Qualified Clinical Supervisor for social work interns and students
- Clinical preceptor for Nurse Practitioner Students
- Social Work Doctoral Student (class 2028)
Claudia is the founder and clinical director of Higgins Counseling Services LLC for the past decade. My approach to therapy is holistic, collaborative, and individualized. I combine evidence-based practices with a deep respect for each client’s unique experiences, values, and goals. I focus on helping clients build insight, develop coping strategies, and strengthen their emotional and relational skills. I also integrate faith-based principles when appropriate, supporting clients in finding meaning, purpose, and inner peace. Together, we work to create a safe, nonjudgmental space where you can explore challenges, set goals, and make meaningful changes in your life.

Tawanna Pollock, CFO, Psychotherapist
- LCSW SW25214, MSW BSW (Florida & South Carolina)
Tawanna is a dedicated school-based mental health professional. She has a passion for working with pre-teens, families, and communities, striving to raise awareness about mental health stigma and advocate for systemic changes. Tawanna’s mission is to create safe and healing environments where families and communities can thrive emotionally, physically, and spiritually.
Tawanna is trained in several evidence-based modalities, including Motivational Interviewing, Cognitive Behavioral Therapy (CBT), Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), and Eye Movement Desensitization and Reprocessing (EMDR).
Tawanna earned her Bachelor of Social Work degree, graduating Cum Laude, from Florida A&M University in 2005, and her Master of Social Work degree from the University of Southern California in 2019.

Marcia Waysome, Administrative Assistant
Marcia Waysome is a Virtual Administrative Assistant with over a decade of experience in the healthcare industry. She specializes in assisting with client scheduling and insurance verification, ensuring a seamless and stress-free experience for those she supports. Marcia is passionate about helping others prioritize their health and well-being as essential aspects of life.
Marcia was born and raised in Philadelphia, PA, Marcia enjoys traveling, gardening, and cherishing quality time with her family.
